Problems with showing and hiding layers

Hi Tessa, 

I'd love to help figure out what's going wrong with these chevrons and their states. Are you able to share a copy of your .story file here with us?  If so, you can upload at this link using the Add Attachment button or you always have an option to share privately with our Support Engineers. Either way, we'll delete it when done testing. 

That way we can see all the states, layers and triggers to help make some edits to get this working again! If you choose to share with our Support Team, let me know and I can follow along in your case! 

Thank you so much!  I attach the file for you.

Part of it seems to be OK now but I still have a problem with chevron 4 on the orange slide.

Hey Tessa,

Thank you for sharing your file! 

I went through the course and wanted to clarify a couple of things. I noticed that on slide 1.3, each chevron opens different layers. For example, with Chevron 4 it opens Layer 3: 

When I review the triggers for Layer 3, the back button is set to change the state of Chevron 3 and not Chevron 4: 

I spotted a few other inconsistencies with triggers such as when viewing Layer 3; if the user is to click on Chevron 2, this will reveal Layer 2. On your base layer though, Chevron 2 is set up to show Layer 4, not Layer 2, so I’m not 100% on how you intended those to work.
I made a Peek 360 video that shows what I see here: 

• Chevron Triggers/Layers Video

If you can clarify or take a look at my peek/findings and let me know what I missed, I am happy to point you in the right direction! 😄

Hi
Thank you so much for looking at this.  I am afraid the sound is too faint for
me to hear what you are saying in the video but it sound as if I have got my
chevrons muddled up.
Which surprises me as I did try to take care to do it correctly.  In fact I was
sure I HAD got them correct.
Basically the chevrons and the layers have the same numbers and when (say) layer
4 is being viewed,  chevron 4 should be black to indicate that it is the live
chevron / layer.
So then if you click to go back, then all the chevrons should go to normal.  If
you click the chevron to go to another layer - whether from the home slide or
from a layer, the chevron for the layer that is being shown should be black and
(if you are clicking from a layer) the chveron for the layer you are moving from
should go back to normal.  So you can see where you are at any one time.
I don't know if there is some sort of gremlin somewhere in the system as it was
all working correctly but then suddenly did not, and then it started getting
worse.  I tried to fix the problems but whatever I did it did not seem to work. 
Which made me wonder if there could be some sort of cache issue?
I did also copy the slides to see if I could change things in the copy (maybe do
it another way) but that was even worse and the colours for the layers were all
wrong and lots of other issues, so I just deleted it.
Tessa SheppersonLandlord Law Services Ltd
Web:www.landlordlawservices.co.uk | www.landlordlawblog.co.uktwitter:
@TessaShepperson
Free Weekly Bulletin: www.landlordlaw.co.uk/bulletinPrivacy:
www.landlordlawservices.co.uk/privacy
148 Unthank Road, Norwich, NR2 2RS | 01603 763096Landlord Law Services Ltd is a
company registered in England & Wales # 08153069

Hi Tessa!

I'm sorry you had to delete some of your content! If you're still using a similar scenario, here's a sample trigger from the .story file you shared. This will change the state of the chevron(s) when your user clicks. Is there a specific scene you would like me to look at?

Strangely after going back to it after about a week I was able to resolve the
issues.  Which makes me think that there may be some sort of cache issue.
Thank you for your help.
Best wishes
Tessa SheppersonLandlord Law Services Ltd
Web:www.landlordlawservices.co.uk | www.landlordlawblog.co.uktwitter:
@TessaShepperson
Free Weekly Bulletin: www.landlordlaw.co.uk/bulletinPrivacy:
www.landlordlawservices.co.uk/privacy
148 Unthank Road, Norwich, NR2 2RS | 01603 763096Landlord Law Services Ltd is a
company registered in England & Wales # 08153069

Glad that it's working as expected now, Tessa. I appreciate you chiming in to share an update.

It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.