A client sent us this file for troubleshooting. For some reason we can't get the part 4 embedded YouTube video to play. I have tried embedding it as a website video and as a web object. I have tried removing the parameters and I still can't view it. Any ideas? I just see a white box.
Hi Laura! Thanks for sharing your file with me. I don't see Part 4 included in this file--I only see Parts 1-3. Can you tell me the slide number of the video that's giving you trouble?
Sorry, I believe it is screen 4. There is audio introducing a video, a white click to view video box with link on the left, and then a video should appear in the middle of the screen after a time lapse, but it doesn't.
Try changing the beginning of the URL from http to https. Some environments use secure https to host content, so when you find a web object is missing, changing the beginning of the URL usually does the trick.
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Hi Laura! Thanks for sharing your file with me. I don't see Part 4 included in this file--I only see Parts 1-3. Can you tell me the slide number of the video that's giving you trouble?
Sorry, I believe it is screen 4. There is audio introducing a video, a white click to view video box with link on the left, and then a video should appear in the middle of the screen after a time lapse, but it doesn't.
Hi Laura!
Try changing the beginning of the URL from http to https. Some environments use secure https to host content, so when you find a web object is missing, changing the beginning of the URL usually does the trick.
I published Scene 4 for Web and created a test link using Tempshare. Give it a try, and let me know if it's working for you!
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