Project is invalid or corrupt and cannot be opened. It may have been created in an ealier version of storyline

Jun 13, 2016

Have created a rather detailed course with audio and many screen captures. When I try to open the module this afternoon it is now coming up with the above message!

Module was created in Articulate Storyline Release 2.  I have tried to open the module in release 1. I get the error message This project cannot be opened. It may have been created in a newer version of Storyline.

Can anyone offer any help on how I can retrieve or save this module.  Any help would be appreciated.

1 Reply
Leslie McKerchie

Hi Gerard!

There may still be a working version of your project in your temp files. Here's how to check:
1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
4) Double-click the file to open it in Storyline.
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.

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