Project Not Importing Translation Word Doc

Oct 07, 2014

I am having an issue importing my Spanish translation into my project.. Everything is saved locally. The file names as are follows:

Translation file

Defensive Driving Practices 1 - Intro-Proactive Driving (US) 140909_ES-MX

Module file

Defensive Driving Practices 1 - Intro-Proactive Driving (US) 140909

I have never had a problem with importing files like this until today... The error continues to read "Not a valid Word document"... Can someone help?

Thank you! -Stefanie

3 Replies
Emily Ruby

Hello Stephanie, and welcome to Heroes!

Please make sure you are following the steps outlined here, for translating into Storyline.

I have seen this error come up before, in this thread, but it seems working locally solved the issue.

Can you open this document in Word without any error messages? Can you attach the word file here for us to look at? you can use the paperclip icon.

This discussion is closed. You can start a new discussion or contact Articulate Support.