I have seen a file size limit - but it'll depend on your overall memory and capacity available on your system. You'll see the basic, minimum system requirements here for SL1 and SL2.
I'd recommend to ensure you're working on local project files and publishing locally (same for SL1 and 2) and then also try to shut down other programs, apps, et.c that could be eating up memory within Storyline.
I checked with our developers on this to be sure and they shared: Storyline is a 32 bit process but it is "Large Address Aware" meaning that it can access memory up to 4gb rather than the usual limit of 2gb for a 32 bit process.
I've heard of some fairly large files - but that may be the largest number of slides I've heard of. Can you tell me what the overall file size is? Have you tried to import just sections at a time into Storyline 2 - say each scene or a subset of slides?
I'm sorry that this has continued for you, and if you'd like us to take a look at the file we'd be happy to do so. You can send it along here, since it's likely too large to load up in the forums.
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Hi Sue,
I have seen a file size limit - but it'll depend on your overall memory and capacity available on your system. You'll see the basic, minimum system requirements here for SL1 and SL2.
I'd recommend to ensure you're working on local project files and publishing locally (same for SL1 and 2) and then also try to shut down other programs, apps, et.c that could be eating up memory within Storyline.
Does SL2 use the extra memory available on a 64bit PC?
Hi Jeff,
I checked with our developers on this to be sure and they shared: Storyline is a 32 bit process but it is "Large Address Aware" meaning that it can access memory up to 4gb rather than the usual limit of 2gb for a 32 bit process.
Hope that helps!
Right now SL1 can barely handle my file which is 3266 slides in total. It fails the conversion and import options in SL2.
Hi Alexandra,
I've heard of some fairly large files - but that may be the largest number of slides I've heard of. Can you tell me what the overall file size is? Have you tried to import just sections at a time into Storyline 2 - say each scene or a subset of slides?
269,368 KB
Nope, I've given up at this point, we need to go live and I don't have the time to try again, after two failed attempts a few days ago.
Hi Alexandra,
I'm sorry that this has continued for you, and if you'd like us to take a look at the file we'd be happy to do so. You can send it along here, since it's likely too large to load up in the forums.
It's already with QA, Regil has sent any info I've relayed to him to QA...thanks :-(
Thanks for the update Alexandra - do you have a case number just so I could associate this thread with it for future follow up?
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