I am running storyline version 11 because of the issues with 12, i was told by support they will notify me when i can update. now when i run my project it won't go from scene 2 to scene 3 and i don't know why. i have attached the current project.
try changing the trigger on Untitled layer 4 to a 'jump to slide' instead of 'jump to scene' and see if that makes a difference. That mimics how you triggered scene 1 to scene 2.
I just added a menu to your project so I could quickly access the slides. I also added a red circle to slide 3.1 layer 4 so I could make sure it was displaying. Here is a quick peek video going from slide 2.22 to 2.23 to 3.1 with the updated trigger jump to slide 3.1.
Edit: I'm using SL360 latest version update 12.14647.0
that's so odd, i updated the trigger again, and it still doesn't work for me, but again i am using 11 and not 12. i updated to 12 before to see if it would fix the problem, but then it wouldn't trigger and other button triggers.
sorry it's not working. Try creating a new project file and importing your slides in to see if it makes any difference, but I would use the jump to slide 3.1 instead of the jump to scene trigger.
Here's the weird thing, when i add a menu to the side and move forward to the slide prior to the third scene, it works, but if i go through the whole project it doesn't work.
Sorry I didn't have the patience to go through the whole thing which is why I added the menu and just did the few slides before.
Doesn't make sense - let's take another look. Do you need the built in correct and incorrect layers on that slide?
Just as a test, on slide 2.23 correct layer - change the trigger from jump to next slide to jump to slide 3.1 and then test going through the module (not using the menu) and see how you go.
i figured it out, one of the slides was linked back to scene 1 instead of going to next slide, such a stupid mistake on my part. Thank you so much for all your help and being patient!
12 Replies
Hi Jason
try changing the trigger on Untitled layer 4 to a 'jump to slide' instead of 'jump to scene' and see if that makes a difference. That mimics how you triggered scene 1 to scene 2.
I thought that was the problem too, so i did it. Got the same results.
Thank you for responding though! i appreciate all help so much.
Hi Jason
I just added a menu to your project so I could quickly access the slides. I also added a red circle to slide 3.1 layer 4 so I could make sure it was displaying. Here is a quick peek video going from slide 2.22 to 2.23 to 3.1 with the updated trigger jump to slide 3.1.
Edit: I'm using SL360 latest version update 12.14647.0
Perhaps let support know what is happening...
that's so odd, i updated the trigger again, and it still doesn't work for me, but again i am using 11 and not 12. i updated to 12 before to see if it would fix the problem, but then it wouldn't trigger and other button triggers.
thank you for your help.
Hi Jason
sorry it's not working. Try creating a new project file and importing your slides in to see if it makes any difference, but I would use the jump to slide 3.1 instead of the jump to scene trigger.
good idea, i will definitely try that and change the trigger to jump to scene.
Here's the weird thing, when i add a menu to the side and move forward to the slide prior to the third scene, it works, but if i go through the whole project it doesn't work.
Sorry I didn't have the patience to go through the whole thing which is why I added the menu and just did the few slides before.
Doesn't make sense - let's take another look. Do you need the built in correct and incorrect layers on that slide?
Just as a test, on slide 2.23 correct layer - change the trigger from jump to next slide to jump to slide 3.1 and then test going through the module (not using the menu) and see how you go.
no i don't need those at all, i'll remove them and give it a whirl.
and i totally understand not having the patience to go through it.
i figured it out, one of the slides was linked back to scene 1 instead of going to next slide, such a stupid mistake on my part. Thank you so much for all your help and being patient!
Great troubleshooting Jason - all the best for your project :-)
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