3 Replies
Ali Goulet

Hey there Tina,

So sorry that you're running into this, especially given how much time you've invested in this project! Is this the only file you're unable to save? If so, your file may have become corrupt. However, there may still be a working version of your project in your temp files. Here's how to check:

1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline
 
2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
 
3) Change the file extension of the copy on your desktop from *.tmp to *.story.
 
4) Double-click the file to open it in Storyline.
 
File corruption is unpredictable, and there's no straightforward way to determine what causes it. Common causes are environmental (disk errors, power outages, improper shutdowns), viruses, failed Windows updates, and even file size (i.e., very large files have a higher risk of corrupting). Consider using the preventative measures described in this article to protect your project files.
 
You may also want to try importing all your slides into a new file and working from that one as that may resolve the issue causing the corruption within the file. 
 
Please let me know if you have any further questions!