Hi there. I have discovered a really annoying glitch with the Edit Properties Panel - when I click on the cog icon to access the Properties Panel nothing happens - the dialog box doesn't appear. It isn't hidden behind any other pop-up panel.
I am viewing Storyline on an attached monitor to my laptop and returning the application to the laptop screen only occasionally (randomly) helps - clicking the icon (or right-clicking the background are) brings up the dialog panel.
Has anyone else encountered and solved this glitch?
I am sorry that you are experiencing this odd behavior! Let's see if we can get things back on track for you. I have a couple of questions for you:
Does this only seem to happen when you are using a 2nd monitor?
Does the same behavior happen if you are working on your laptop with no monitor attached?
May I ask if you could share a screen recording or a screenshot of the issue you are seeing? That would help out greatly to help determine what might be taking place here.
Please let me know if you have any additional questions as well!
2 Replies
Hey Melanie,
I am sorry that you are experiencing this odd behavior! Let's see if we can get things back on track for you. I have a couple of questions for you:
Please let me know if you have any additional questions as well!
Melanie:
Try detaching the external monitor. I did that and it appeared to work.