publication on iPad : module closed unexpectedly

Aug 14, 2014

Hi,

I'm testing a module on iPad. It's a big and heavy module. I think problem comes from the volume of the module.

In fact, Safari closes unexpectedly the module and doesn't resume.

Even after reopening and replaying, it doesn't ask for replaying from where it was.

When I published, I checked the option for prompting to resume. So, normally it should work properly.

Who knows how to break out this problem?

Thanks in advance for your helps..

1 Reply
Adrian Dean

Hi Hoda,

Welcome to Heroes! Are you publishing to LMS? If so, then the resume issue is probably due to the Suspend Data limits being exceeded. If not, then it's probably due to the crashing itself.

As for the crashing, it is most likely due to the size of the course and the memory limitations that iPads have. You may need to break your course up into smaller pieces in order to get around this.

These kinds of issues are getting better as time goes on, especially with each new version of iOS and each new model of iPad.

Let me know if you have any questions.

Always Happy to Help,

Adrian

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