Publish crashes

Feb 12, 2018

I am trying to make an average size (by our standards) course just to test what happens, about 1/3 thru this project I try to publish this but it does unfortunately crash...

Publish for LMS, Scorm 2004, 4:th edition, HTML5 only with no resume.

Storyline 360, v3.12.14647.0

10 Replies
Richard Watson


The approach I used was to delete a batch of slides from near the end of your course, test publish. If it still crashed, I deleted more slides and tested again. After about 3 attempts, I was able to narrow it down to a range of slides. At that point, I added a few slides back in each time and published until I identified the bad slide. A little laborious but it worked.



Katie Riggio

Hello there, Roger!

Great question. There isn't really a typical file size for a Storyline course, as it all depends on how much media is used and your computer's processing power.

Now the recent crashes worry me–especially when you have projects to finish! This is definitely something our Support Engineers want to help with and pull a few system logs for. Would you be willing to work closely with the team here?

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