Publish not loading
Jun 21, 2018
By
Byron Coll
Hi there,
I have recently been publishing one small slide into articulate rise from storyline. In the past it has been working fine with no hitches. Just today whenever I publish to Articulate 360 to add into Rise, the slide loads and loads and loads but does not play. I have noticed that when I want to preview in storyline it does the same. Can anyone help me with this?
here is a link to my slide...
https://360.articulate.com/review/content/4073e4bd-e65b-450d-8ffd-0046050a8e86/review
2 Replies
Hi Byron!
I checked the link you shared, and it looks like you might have deleted the file from Articulate Review.
Last Friday, we released another update to Storyline 360. As a first step, I would download the latest update, and publish the slide to Articulate Review again.
If you're still getting stuck, would you mind sharing the original Storyline file with me in a new reply?
Okay, thanks for that. I will do update now!
B
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