Publish to Review loses image clarity

Sep 16, 2020

Built in storyline using PNG captures sized to match the Storyline slide so I need no or minor adjustments to fit the screen. In my base file and my Slide Preview, image quality (specifically text and small images) is clear, but after Publishing to Review, my client is reporting "fuzziness" and text lack of clarity in spots.

I've recaptured images, resized screens, changed resolutions, etc. and have seen some improvement but after export there is a degrade in quality.  Are there export settings that can be changed to improve resolution?

Base file is attached.  Please advise on techniques or strategies to improve quality.

1 Reply
Ren Gomez

Hi Chad,

Thanks for sharing what you're running into. Have you tried publishing the output to a different environment to see if it's Review 360 specific?

One suggestion is to adjust the publish quality by selecting the Quality option in the Publish dialog window.

You can also review these helpful tips for working with images:

If you'd like some tailored help with your file, you can always share it with our support engineers, and they'll be happy to lend a hand!

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