Publish to Video - End of Slide Takes forever...

Oct 30, 2018

We published 9 slides to video.  During playback, each slide took longer and longer to transition to the next slide. Like 30 to 60 seconds. We checked the timeline and these slides look fine.

Is this a known problem with a workaround?


7 Replies
Sam Carter

Thought it was worth while to mention that we had to publish to video again this past weekend, seven months after filing case 01575865

After hours of diagnosing what could be wrong and breaking the file into pieces, we finally identified the issue and only then did we recall we had filed this SL error earlier.

Would be nice to get a response on this issue. It is a time waster.

Jason Gressman

I am having the same issue, and I see that it has not been addressed in at least a year. This is incredibly frustrating. I edited the video in Camtasia, and there is not a long pause at the end of the vide. The length of the video and the slide are equal on the timeline. I have already recorded this video multiple times, and this is the first time that this has happened. So it does not happen all of the time. I really do not want to record the entire video again for about the seventh time, but it appears that Articulate has not solved this issue yet. 

Lauren Connelly

Hello Jason!

Sorry, you're running into this issue! With Sam's help, we were able to log this as a software bug. Our team has prioritized other bug fixes for upcoming releases, so this hasn't made it on our roadmap yet. We will continue tracking the progress of a fix and keep you updated in this discussion.