Published Content Loading Slow
Nov 14, 2017
By
Eric Melvin
I have built a course with custom navigation buttons. When I test on scorm cloud or on our LMS, each page seems to load slowly. When the user clicks the next button, they get the spinning loading icon which lasts for a few seconds.
Upon further investigation, it seems as if the problem is the navigation buttons. If I delete the buttons and turn on the normal slide navigation controls, it runs fine. When I try to run the course using my custom navigation, it runs slow. I do not understand why, since my nav button is just a shape, with text, and the standard "jump to next slide" triggers attached to it.
Any thoughts that would cause this issue?
7 Replies
Hi there Eric!
Really strange that custom navigation buttons would cause your course to be sluggish. I can't say I've seen that happen before, so I'm curious to have a look at your file. Would you mind sharing it with me? Also, what version of Storyline are you using?
I can do that. Sorry for such a late response. I've been in and out of the office. I am using Storyline 2.
File is attached. Thanks.
Hope you come up with something. I can't seem to figure it out.
Hi Eric!
Thanks for allowing me to test your file. I published for LMS and hosted the output on SCORM Cloud--here's the link I used for testing.
When I tested the file in Chrome (Storyline 2's only supported HTML5 browser), I saw an occasional spinning wheel, but only for about half a second.
Could you test that link in Chrome and let me know if you see any improvement from the file you published?
It's running about the same.. Seems like it will run more smoothly when I turn on Storyline's navigation instead. I wasn't sure why.
Is the "occasional spinning wheel" pretty normal as far as this course goes?
Thanks for checking into this. :)
The spinning wheel I saw in your course is not completely out of the ordinary, especially since I only saw it a few times and for only a fraction of a second. If you see it between every slide, or if it spins for more than a second, then that would be a red flag.
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