Published Content not displaying as expected

May 17, 2019

Hello,

 

I am using Articulate Storyline 2. When previewing my course in the Storyline software it is display and functioning as expected. However, when I publish the content for web, and then preview the Story.html or Story.html5 content, it is not showing as expected (images missing, hyperlinks not working etc). Also, this variation of not showing the content correctly varies i.e on my Windows 10 machine it looks fine, on my colleagues Windows 10 machine images are not showing and my collgeaues Windows7 machine is displaying correctly.

 

Any help would be appreciated.

7 Replies
Matthew Jones

Thanks for your reply.

The browser is Internet Explorer on all machines.

Regards

Matthew Jones
Arweinydd Datblygu Hyfforddiant e-Alluogi Training Development Lead e-Enablement
Partneriaeth Cydwasanaethau GIG Cymru - Gwasanaethau Caffael
NHS Wales Shared Services Partnership - Procurement Services

Ffon Tel (029) 2090 4128 WHTN: (0)1796 4128
E-bost E-mail. Matthew.jones17@wales.nhs.uk
Data & Reporting: NWSSP

Ashley Terwilliger-Pollard

Hi Matthew,

If you're using Internet Explorer and Storyline 2, you'll need to make sure Flash is enabled for the content to display. If you have Flash enabled and things still aren't appearing as expected, let us know! I'd also want to confirm that you're on the latest update of Storyline 2, Update 13. 

Also, I noticed that your email signature came through when you replied via email. You can remove that if you would like by clicking Edit beneath your response. Here’s a quick Peek video if you need help.

Matthew Jones

Many Thanks but I resolved this issue this morning. Thanks for your help.

Regards

Matthew Jones
Arweinydd Datblygu Hyfforddiant e-Alluogi Training Development Lead e-Enablement
Partneriaeth Cydwasanaethau GIG Cymru - Gwasanaethau Caffael
NHS Wales Shared Services Partnership - Procurement Services

Ffon Tel (029) 2090 4128 WHTN: (0)1796 4128
E-bost E-mail. Matthew.jones17@wales.nhs.uk
Data & Reporting: NWSSP

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