Published course doesn't load properly

Apr 11, 2018

Hello,

I just finished my first eLearning course with about 100 slides in total. I published as HTML5 and I found that right before my first quiz, the slides stop loading properly which leads to the whole eLearning crashing.

I am wondering if it is because there are too many slides? 

Thanks in advance!

 

1 Reply
Ashley Terwilliger-Pollard

Hi Carolyn, and welcome to the E-Learning Heroes community! We're glad you're here. 😀

100 slides is definitely well within the normal range, so let's figure out what else could be causing this crash! What version of Storyline are you using, 3 or Storyline 360? 

Can you also let me know the following: 

  • Where are you uploading/testing the content? 
  • What browsers are you viewing your HTML5 output in? 
  • Did the course Preview normally without any freezing/crashing at that slide?
  • What's on that slide prior to your quiz? Anything media rich like a long video, audio, or animated GIF? 

Knowing that information may help us spot the issue, and it would also really help to take a look at your .story file and give it a test! If you can share it with us here, use the Add Attachment button to upload as a part of your reply. We'll take a look as soon as we can! 

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