I am working with a client who uses the LoudCloud LMS. The scorm files display in a window within the LMS and the client prefers them to be full screen. To get around this, we changed the player setting to launch the course in a new window. However, if we close the browser window in which the course is playing, it returns to the launch page that has displayed in LoudCloud and automatically launches the course again, leaving the learner in an endless loop. Has anyone experienced this issue, and if so, found a way to work around it? Thank you.
Hi, Kelley - Have you tested the course for this behavior in the SCORM Cloud? This could be a situation where the client will need to work with their LMS directly.
I have tested it and it's fine in the SCORM cloud. I told the client and they wanted to know if anyone else had encountered it within an LMS. The issue in the LMS is that the launch page stays displayed within the LMS while the course launches in another window and it then keeps launching the course.
Thanks for the clarification and the update, Kelley! Sorry to hear your client is experiencing issues and I can't say that I have heard of this before... I will defer to the community and hope someone can chime in with some of their experiences.
3 Replies
Hi, Kelley - Have you tested the course for this behavior in the SCORM Cloud? This could be a situation where the client will need to work with their LMS directly.
I have tested it and it's fine in the SCORM cloud. I told the client and they wanted to know if anyone else had encountered it within an LMS. The issue in the LMS is that the launch page stays displayed within the LMS while the course launches in another window and it then keeps launching the course.
Thanks for the clarification and the update, Kelley! Sorry to hear your client is experiencing issues and I can't say that I have heard of this before... I will defer to the community and hope someone can chime in with some of their experiences.
This discussion is closed. You can start a new discussion or contact Articulate Support.