I recorded my screen using Storyline and when I previewed the file I was able to see the recorded typing. After I published the file, those sections look like the screen pauses and then pastes in the information rather than typing. Any suggestions on how to fix this?
Certainly. You're more than welcome to submit the files to us privately in a support case. You'll be able to attach the .story file on the second page of the form. If you can, please share the case number with me.
3 Replies
Hi Faye,
That does sound a little strange. Are you able to share your project's .story file here, so I can take a look at what's happening?
Thanks!
Hi Christine,
Is there a way to send the file privately so that it is not published to the forum?
Faye
Hi Faye,
Certainly. You're more than welcome to submit the files to us privately in a support case. You'll be able to attach the .story file on the second page of the form. If you can, please share the case number with me.
Thanks Faye!
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