Published project on IE 10 Dec 18, 2013 By Eric Brennan-Hazell Hi all, Having a few issues with publishing to IE10. The project is very slow, mouse animations are hit and miss and randomly hangs. I am using Articulate Storyline Update 3: 1305 2012. The same project works perfectly in IE9, are there any known issues and/or fixes?
Eric Brennan-Hazell Author over 10 years ago12/18/13 at 8:01 am (UTC) Phil Mayor said: There is an update 4 Hi, Thanks for this. Got updated but still getting issues when published to IE10. Parts of my screen capture (video format) are not showing and it still randomly hanging... It works fine in IE9, Chrome and Firefox. Anyone else have these issues or know a solution?
Ashley Terwilliger-Pollard Staff over 10 years ago12/18/13 at 9:49 am (UTC) Hi Eric, I haven't heard anything specific about IE10 (and honestly feel like I've heard more about issues with IE9). Are you testing the published output within the intended environment (website, LMS, etc.) instead of testing locally? Have you also checked the Flash update within the browser itself? The system requirements are listed here. Do you have a .story file you could share here so that we could test? If you'd prefer to share privately, you can also send along here.
Eric Brennan-Hazell Author over 10 years ago12/18/13 at 11:52 pm (UTC) Ashley Terwilliger said: Hi Eric, I haven't heard anything specific about IE10 (and honestly feel like I've heard more about issues with IE9). Are you testing the published output within the intended environment (website, LMS, etc.) instead of testing locally? Have you also checked the Flash update within the browser itself? The system requirements are listed here. Do you have a .story file you could share here so that we could test? If you'd prefer to share privately, you can also send along here. Hi Ashley, All sorted! It seems that the version of IE10 we were testing on was...ermm...not quite right :o/ We have had an update across the company for all users on IE10, just tested it and it's fine! Thanks for the responses though!
Ashley Terwilliger-Pollard Staff over 10 years ago12/19/13 at 5:50 am (UTC) Yay! Thanks for the update Eric and glad you got it all sorted.
5 Replies
There is an update 4
Hi,
Thanks for this. Got updated but still getting issues when published to IE10. Parts of my screen capture (video format) are not showing and it still randomly hanging...
It works fine in IE9, Chrome and Firefox.
Anyone else have these issues or know a solution?
Hi Eric,
I haven't heard anything specific about IE10 (and honestly feel like I've heard more about issues with IE9). Are you testing the published output within the intended environment (website, LMS, etc.) instead of testing locally? Have you also checked the Flash update within the browser itself? The system requirements are listed here. Do you have a .story file you could share here so that we could test? If you'd prefer to share privately, you can also send along here.
Hi Ashley,
All sorted! It seems that the version of IE10 we were testing on was...ermm...not quite right :o/
We have had an update across the company for all users on IE10, just tested it and it's fine! Thanks for the responses though!
Yay! Thanks for the update Eric and glad you got it all sorted.
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