'Published to Web' story.html Showing White Page only

Hello,

I never experience any issues when uploading projects to our LMS.  However, I tried to post a project via 'Publish for the Web', but I'm only seeing white space.  When I click on story.html locally, it works just fine.  It's only when I point to it after publishing it to our sever that I get just white space. 

Any ideas?

Thank you for any help you can offer!

8 Replies
Peter Anderson

Hey Matthew!

Have you confirmed that your server is configured to support MP4 mime types? If so, but you're stil getting the blank page, we'd be happy to take a closer look at it. Please submit a case, including your .story file, using this link so our support team can assist you further.

 

Thanks!