Published version seems to malfunction, sometimes
In my Storyline 2 file there's a 4 column x 4 row chart on slide 1.7. Click any rectangle and the state changes to add a check-mark, 1 is added to the tally at the bottom of that column. Click again, 1 is subtracted and the check-mark removed. The total of two columns determines which branch the user sees next.
My peer reviewer told me she saw Column 3, row 3 & 4 add both a check-mark and a point in Column 1 while nothing happened in Column 3. When I view it in Preview, everything changes per the triggers. Nothing unusual happens.
Additionally, the reviewer said it happened twice of the 4 times she viewed the material. Why doesn't it consistently malfunction?
1. I assume this indicates it's a bad publish, not a missing trigger. Is that correct?
2. Could I have 2 things in conflict?
3. How do I determine if it is a system issue, a hardware problem, a bad publish, etc.?
Is there a polite way to say "It's not me, it's you?" Or must I admit "It's not you, it's me?" Thanks gurus!