Published video-based course won't play

Feb 16, 2017

Hoping somebody can help me figure this one out.

I published a series of very simple, video-based courses, and one of them won't play.  Basically I'm just dropping videos into a Storyline 2 slide and using the Storyline project as the container for the video without any additional interactivity.

What's strange is that I used the same project for each video.  I simply did a "Save As" and replaced the video.

The non-functioning course previews fine.  The video file plays fine by itself.  But the published course refuses to work.

I've tried re-publishing the original video file from Camtasia, recreating the Storyline course from scratch, and nothing seems to work.

I'm attaching the .story file.  Any helpful input would be appreciated.  Thanks!

5 Replies
Wendy Farmer

Hi Brian

I've published your file to LMS using the settings you had and uploaded to Scormcloud.

I have no issue seeing the video play - it plays automatically once the module has loaded. Here is link to Scormcloud so you can test for yourself.  I'll keep it there for a few days then I'll delete it off.

Wendy Farmer

Hi Brian

locally it could be browser settings.

I can view the published output locally using Chrome Version 56.0.2924.87 (64-bit).

Try adding your published folder to the Adobe Flash Manager settings - see this KB article

I can't speak to Saba settings I've not used that LMS but if you search on SABA on the forum you may find users who have found a workaround or know the settings that may need tweaking.