Published Video Quality

Hi everyone,

I am working on a project where the videographer shot and provided really high quality video files.  The file sizes are huge.  They load fine into Storyline and look crisp and clear when previewing.  Upon publish there is such a noticeable degradation of the quality (due to compression I'm sure) that the videographer is extremely disappointed.  Here is a link to an example of two identical videos of different file types.  These were published using Storyline's highest quality setting.

Can anyone tell me if there is anything I can do to improve the quality of these videos, or is this as good as it gets?



14 Replies
Peter Anderson

Hey Jill, 

Thanks for posting the video comparison (looks like it was filmed in Tucson - Go 'Cats!). Typically, Storyline seems to produce the best results with MP4 and AVI, and the quality shouldn't be reduced drastically. Have you tried converting it to any different types besides the ones in your demo to see if it makes a difference? 

jorge ocampo

Not related to dimensions, my video file is 960x540 (same as my storyline size)

What i did:

Look for the original video output file (in the story_content folder) 

Exported a new file from Premier (medium quality) and renamed it to overwrite the original

Solved, now quality is pretty good, and file size is still under 2Mb

I think that Storyline is just not good enough to export video (Compared to Premier), the "quality 9" really means "quality 7" or less

Bonnie Budd

Hi guys,

I am having the same problem. My video is beautiful in preview mode and really poor once published. I like Jorge's suggested fix, but that won't work for me as I am publishing to Articulate Online and don't have a way to access/replace the source files like this.

I did not resize this video as it was published to the right res for this slide (704x395). I published to mp4 using Camtasia Studio.



John Wylie

Very disappointed with what Articulate does to video. Even at the " High video quality" setting the video is severely compressed , video , data and audo bit rate are reduced way too much.

As you can see in this image, the total bitrate for the original video is 1,610 , after articulate publishes it has dropped to 70 !

 I understand I can replace the mp4 files in the published folder with the original mp4 files, but when you have a dozen or so video files in your storyline project it becomes way more labor intensive than it needs to be.

Are there any plans to fix this ?

Peter Anderson

Hi John, welcome to the community. 

I think a feature to include a "compress or don't compress" option would be great. Please feel free to share you thoughts directly with our development team. 

In the meantime, if you decide to go the route of replacing the published videos with the originals, I've outlined the process here

Thanks for your input