Published Video Quality

Hey Jill, 

Thanks for posting the video comparison (looks like it was filmed in Tucson - Go 'Cats!). Typically, Storyline seems to produce the best results with MP4 and AVI, and the quality shouldn't be reduced drastically. Have you tried converting it to any different types besides the ones in your demo to see if it makes a difference? 

Hi Peter,

I've tried both .mov and .mp4 (those are the two types in my example.  I'll try .avi and post again if I'm still having issues.  Thanks!

This was filmed in Phoenix - (go Sun Devils!) - just an hour away from Tucson.  

Jill

Peter,

I just found out that these were filmed in HD - is this part of the problem?  

Hey Jill, 

Hmm, HD videos might affect the initial load time of the course, but I really don't think it should affect the quality of the videos so drastically. Any chance you can open a ticket on this and possibly let us take a closer look at the video(s)? 

Same problem here, a noticeable degradation of the quality, crisp and clear when previewing, poor when publish

Hi Jorge!

Some degradation is to be expected during the publish process, and I believe it will be exacerbated if the original video is larger (in terms of dimensions) than your published story size. Can you share any more information about the details of the video?

Thanks!

Not related to dimensions, my video file is 960x540 (same as my storyline size)

What i did:

Look for the original video output file (in the story_content folder) 

Exported a new file from Premier (medium quality) and renamed it to overwrite the original

Solved, now quality is pretty good, and file size is still under 2Mb

I think that Storyline is just not good enough to export video (Compared to Premier), the "quality 9" really means "quality 7" or less

Nice solution, Jorge. Thanks for sharing!

Hi guys,

I am having the same problem. My video is beautiful in preview mode and really poor once published. I like Jorge's suggested fix, but that won't work for me as I am publishing to Articulate Online and don't have a way to access/replace the source files like this.

http://elo.articulate-online.com/5702605933

I did not resize this video as it was published to the right res for this slide (704x395). I published to mp4 using Camtasia Studio.

Thoughts?

Bonnie

Hi Bonnie!

Another thing you may want to check, if you haven't already, is the publish quality settings for videos. 

Very disappointed with what Articulate does to video. Even at the " High video quality" setting the video is severely compressed , video , data and audo bit rate are reduced way too much.

As you can see in this image, the total bitrate for the original video is 1,610 , after articulate publishes it has dropped to 70 !

 I understand I can replace the mp4 files in the published folder with the original mp4 files, but when you have a dozen or so video files in your storyline project it becomes way more labor intensive than it needs to be.

Are there any plans to fix this ?

Hi John, welcome to the community. 

I think a feature to include a "compress or don't compress" option would be great. Please feel free to share you thoughts directly with our development team. 

In the meantime, if you decide to go the route of replacing the published videos with the originals, I've outlined the process here. 

Thanks for your input

I have submitted an enhancement request as well for a " Don't recompress video" option on publishing.

Be nice to not have to replace all the MP4 files in the content folder

Thanks for the recomendation Peter !

Thanks for the feedback, John! We really appreciate it.