Can anyone help me troubleshoot. I’ve taken a WebEx MP4 recording and embedded it within a SL 360 slide. When I try to publish the SL for the LMS, it hangs up at the slide that has the embedded MP4 video. Any ideas?
If you have other courses already with MP4's showing correctly, then I try running the original MP4 through Replay 360 and creating a new MP4 for Storyline insertion.
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Is the first course with a MP4 video that you've tried?
If yes, the server's MIME type may need to get added: https://articulate.com/support/article/mp4-videos-require-a-mime-type-on-your-server-to-play-properly
If you have other courses already with MP4's showing correctly, then I try running the original MP4 through Replay 360 and creating a new MP4 for Storyline insertion.
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