Publishing a MP4 video embedded into SL360 Problem

May 01, 2019

Can anyone help me troubleshoot. I’ve taken a WebEx MP4 recording and embedded it within a SL 360 slide. When I try to publish the SL for the LMS, it hangs up at the slide that has the embedded MP4 video. Any ideas?

1 Reply
Gerry Wasiluk

Is the first course with a MP4 video that you've tried?

If yes, the server's MIME type may need to get added:  https://articulate.com/support/article/mp4-videos-require-a-mime-type-on-your-server-to-play-properly

If you have other courses already with MP4's showing correctly, then I try running the original MP4 through Replay 360 and creating a new MP4 for Storyline insertion.

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