Publishing doesn't complete
I've used Storyline before and I've never had any problems with publishing, so I don't know why any form of publishing (including running previews) either don't complete, or just pause entirely. I have tried publishing into web, LMS, CD, Word.. none complete the publish process.
When I publish the final product, the process begins, but then the "Publish" menu box disappears. There is no prompt of any publishing being completed. When I access the destination output folder, the index_lms.html, player.html and XML files aren't there. The story_content has published, the LMS folder is empty, and for some reason there is also a Temp folder which is also empty.
It fails even when I want to preview a specfic scene, or a particular slide. Either it will preview something else, or nothing at all.
I have a full version of Storyline, but I have noticed that on load up, Storyline says I am using an older version now. It says to download and install the latest build, but when I click on the given link, it takes me to a 404 page. Clicking on the publish option fot HTML5 is also disabled and states "Sorry, this feature is unavailable in this Beta release."
I've tried closing all programs that are open before publishing, I've tried duplicating the presentation, I feel like I've tried everything but nothing is working.
Please help me!!