I have been working to publish my project to my LMS so that it can be viewed on a desktop computer or an iPad. For some reason the slides with screen recordings don't seem to be playing properly on the iPad once published. They play perfectly on a desktop computer. On the iPad, the audio doesn't alway sync and some components of the animation seem to be missing. If I replay the slide it may play perfectly the next time, but it's very inconsistent. Any suggestions?
Are you using the mobile player or mobile Safari to view your course on the iPad? Also what update of Storyline are you currently using? We're on update 5. There is an issue described here with iPad using iOS5 where the audio in a screen recording may not play correctly due to the limitations of playing one media file at a time.
Thanks, Ashley! I downloaded the latest version of Storyline and published it to Articulate Online to view the file from my iPad and am still experiencing the same trouble. Is there something else I could try? Your help is greatly appreciated!
Are you using the mobile player or the HTML5 output? What version of iOS are you using? If you'd like to share the course with us here we can take a look and test it as well.
5 Replies
Hi Lindsay and welcome to Heroes!
Are you using the mobile player or mobile Safari to view your course on the iPad? Also what update of Storyline are you currently using? We're on update 5. There is an issue described here with iPad using iOS5 where the audio in a screen recording may not play correctly due to the limitations of playing one media file at a time.
Thanks, Ashley! I downloaded the latest version of Storyline and published it to Articulate Online to view the file from my iPad and am still experiencing the same trouble. Is there something else I could try? Your help is greatly appreciated!
Hi Lindsay,
Are you using the mobile player or the HTML5 output? What version of iOS are you using? If you'd like to share the course with us here we can take a look and test it as well.
Hi Ashley,
I am using HTML 5 with iOS 7.1. I would be happy to share the course with you. Here is the link to view: http://hdsebiz.articulate-online.com/7835541733
Thanks,
Lindsay
Hi Lindsay,
Thanks for sharing the link - I'm testing it out and haven't hit a screen recording page yet and am not certain how far into the course they are?
Also, could you share the .story file too?
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