11 Replies
Scott Wiley

I have never heard of a SCORM 2.3 version. Could they have meant SCORM 2004 3rd Edition?

See versions here: http://scorm.com/scorm-explained/business-of-scorm/scorm-versions/

For most straightforward courses, SCORM 1.2 should do fine.

For more complex, multi-branching, quiz/test laden, all slides set to return to saved state, etc., you might try to publish to SCORM 2004 3rd or 4th Edition as they allow more data to be stored in the LMS/SCORM suspend_data field.

Spec                                              Characters
SCORM 1.2                                             4,096
SCORM 2004 2nd Edition                    4,000
SCORM 2004 3rd Edition                   64,000
SCORM 2004 4th Edition                   64,000

Ashley Terwilliger-Pollard

Hi George, 

If the videos aren't playing within the SumTotal Mobile App I do know that a number of other users shared some difficulties their LMSs were having with videos in the iOS 10 set up - last I heard from those users the latest iOS, 10.2 included some fixes, so you may want to look at installing that latest update from Apple and also reaching out to your LMS team to see if there is something specific in their mobile player that could be causing the difficulty. If you wanted to test it in another environment you could also look at using a site such as SCORM Cloud which is an industry standard for LMS testing and this article will walk you through how to test. 

George Briggs

Thanks Ashley,

We’re pc-based for all of our publishing and LMS hosting of courses, so the iOS updates wouldn’t apply in our case.  I did test one of our courses at SCORM Cloud and it performed as expected.  So, it appears to be a specific issue with the SumTotal Mobile App.  We’ve got SumTotal Support running some tests with one of our SL2-published courses in our Staging environment and through their mobile app.  I’ll post what they come up with in case that’s helpful to others.

 I appreciate the help.

Ashley Terwilliger-Pollard

Thanks George for that update - since you seem to think it's connected with the SumTotal mobile app, the iOS could still be an issue - if you were also seeing it within the desktop environment and SumTotal uses a special desktop app that could be a part of it too. Please definitely keep us posted on what you and your team is able to figure out! 

Kristi Vana

I know this string happened a long time ago, but it would be incredible helpful to talk a little more about exporting the file and making sure that it is reporting back into SumTotal with full data of answers to questions, etc Might you be able to help with the correct steps for making sure it is packaged correctly? 

Ashley Terwilliger-Pollard

Hi Kristi,

If you're looking for George's help, I'm not sure if he's subscribed but  you could always use the "contact me" button on a ELH users' profile to reach out to them directly! 

If you're looking to see what we're passing to SumTotal, what about looking to enable LMS debug mode? That will show you the data Storyline sends to your LMS. You could compare that to what happens at SCORM Cloud too - an industry standard for LMS testing.