3 Replies
Ashley Terwilliger-Pollard

Hi Cindy,

Could you tell us a bit more about your set up and what happens when publishing? Do you see an error message right after publishing (no publish successful box) or when trying to access the file? Also, what version of Storyline are you using (we're currently on update 5) and what version of Word do you have? 

Also, if you'd like to share your Storyline file with us we're happy to take a look. If you'd prefer not to share in the forums I can send you directions to share with me privately.