I have not had such an extreme issue in the past. Usually one of the below fixes eventually works. I added 4 language translations to the notes only in a simple and small file with only 10 fairly simple slides. Now it will not publish. I have tried:
update to latest version of storyline
start a new project and import in
uninstall and reinstall storyline
went back to file before update to notes - no issue when publishing
tried publishing a very large other file - no issue
Thanks for sharing your file - I took a look and saw it was set on the Articulate Online tab for publishing and so I published it to my Articulate Online account here.
I didn't have any difficulty publishing it. You tried all the standard things I would suggest as well - and it's certainly interesting to just be this one file. Were you publishing to Articulate Online? I could try a few other ways as well.
actually I had it on LMS scorm 1.2 - I have never used online - I assume it went to your dfault when you opened the publishing dialog box - publishing must be : Include HTML5 output; Use Articulate Mobile...; and allow for downloading for offline viewing for the client.
It defaults to whatever was last used in the file - so perhaps you'd clicked on that tab by accident.
I took a look again and did to LMS, SCORM 1.2, HTML5 and AMP (although the latter won't work without Tin Can instead of SCORM) and uploaded to SCORM Cloud which you can access it here. Again, it published fine and uploaded fine.
Player elements are not always carried from .story file to .story file, although you can share a player as detailed here.
Since our results are inconsistent, I'd ask if you'd want to work with our Support Engineers as they'll be able to gather a bit more system information and work with seeing what occurs on your end when you try to publish.
5 Replies
Hi Cynthia,
Thanks for sharing your file - I took a look and saw it was set on the Articulate Online tab for publishing and so I published it to my Articulate Online account here.
I didn't have any difficulty publishing it. You tried all the standard things I would suggest as well - and it's certainly interesting to just be this one file. Were you publishing to Articulate Online? I could try a few other ways as well.
actually I had it on LMS scorm 1.2 - I have never used online - I assume it went to your dfault when you opened the publishing dialog box - publishing must be : Include HTML5 output; Use Articulate Mobile...; and allow for downloading for offline viewing for the client.
Could you try that please?
I notice when I looked at what you were able to do that it lost the menu - but audio text appears - weird
Hi Cynthia,
It defaults to whatever was last used in the file - so perhaps you'd clicked on that tab by accident.
I took a look again and did to LMS, SCORM 1.2, HTML5 and AMP (although the latter won't work without Tin Can instead of SCORM) and uploaded to SCORM Cloud which you can access it here. Again, it published fine and uploaded fine.
Player elements are not always carried from .story file to .story file, although you can share a player as detailed here.
Since our results are inconsistent, I'd ask if you'd want to work with our Support Engineers as they'll be able to gather a bit more system information and work with seeing what occurs on your end when you try to publish.
thanks I will click on that link
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