Publishing & Reviewing Error Message

Hi, Gavin -- Sorry to hear that you are running into this issue! Can you please confirm that you're following some basic rules to prevent strange behavior:

Work on your local drive (your C: drive). Working on a network drive or a USB drive can cause erratic behavior, including file corruption, loss of audio, and other unexpected behavior. 

You should also make sure the directory path to your project files and your published output is less than 260 characters (for example C:\Articulate).

Avoid using special characters, accents or symbols in your file names.

Please also try importing the file into a new file to see if you find the same behavior. And finally, if your Storyline software is not working properly, a simple repair may fix the problem.

Thanks for the feedback Christie,

I will have a look into these to see if I have any luck. One thing I will say that I didn't mention above is myself and some colleagues have noticed that the issue is absolutely random. For instance, the file might not export on my computer but when my colleague opens the exact same file and exports it works. It's a real brain scratcher, can't figure out the issue and it's not like my Articulate has corrupted or anything as I've un-installed and re-installed Articulate.

As said I will have a look into these and provide you with my feed back on how I got on.

Gav

Hi, Gavin -- Thanks for your response, and yes, please let me know if issues persist after you run through the troubleshooting steps above, and we'll see what else may work. :)