6 Replies
Katie (Gokhshteyn) Riggio

Hi there, Kennethg. Happy to lend a hand, too!

Did you publish the course for Web, LMS, or something else? Additionally, would you mind sharing the .story file with our Support Engineers?

In fact, I see you reached out to our team yesterday regarding a resource usage issue. If both problems are happening with the same project, please use this unique upload link

We'll have a look into what's happening with the resource usage + published package size and share our findings with you! 

Alyssa Gomez

Hi Kennethg,

There are a few reasons why the HTML5 output could have a larger file size than the Flash output. To be sure, we'd want to have a closer look at your file, with your permission.

You can send it to our Support Team privately by uploading it here. They will delete the file when they are done troubleshooting.