However, I do not see any “Formats” menu options (as indicated by step 1 on the link), or any options for mobile devices, when I try to publish (see screenshot attached).
Can anybody advise why I'm not seeing these options?
To get the course into the mobile player you need to host it on a webpage somewhere and then send view the link, which will open the mobile player and download it into the app
Thanks Phil. I'm pretty ignorant about webhosting, I thought having the published storyfiles and all their associated bits and pieces on my google drive would be sufficient, since I can then access and download these on a mobile device. But since it's not waking up the Articulate mobile player I'm guessing not!
For the record when I click the html5 output my phone does present me with a rather hopeful "loading" screen, but it never goes anywhere.
I came across that very solution at the same moment - I didn't know about articulate tempshare but some googling pointed me towards it.
It did allow me to host the content. I accessed it from my phone and it did indeed wake up the articulate mobile player. However I saw the first slide of the content before getting the black screen again.
Anybody from Articulate want to chip in? Is there any support for what seems to be a common bug (based on other threads I've seen?)
9 Replies
To get to the formats options, click on "HTML5 with Flash fallback" within the screenshot you attached.
Ah! Fantastic, thank you.
You're welcome. I know it's not very obvious when first using the interface there.
I'll put this here as you may have experience with the issue....
I have published a tester module as advised my the link above and saved all the outputs onto my google drive, so I can access from my phone.
I've downloaded the Articulate Mobile Player onto my google nexus 5. However when I open it I just see....a black screen.
Has anybody had this problem with the Mobile Player?
To get the course into the mobile player you need to host it on a webpage somewhere and then send view the link, which will open the mobile player and download it into the app
Thanks Phil. I'm pretty ignorant about webhosting, I thought having the published storyfiles and all their associated bits and pieces on my google drive would be sufficient, since I can then access and download these on a mobile device. But since it's not waking up the Articulate mobile player I'm guessing not!
For the record when I click the html5 output my phone does present me with a rather hopeful "loading" screen, but it never goes anywhere.
Never tried this but you should be able to put it on articulate's tempshare and the download it.
If that doesnt work then it is something else, but Google drive does not behave as a web server anymore.
I came across that very solution at the same moment - I didn't know about articulate tempshare but some googling pointed me towards it.
It did allow me to host the content. I accessed it from my phone and it did indeed wake up the articulate mobile player. However I saw the first slide of the content before getting the black screen again.
Anybody from Articulate want to chip in? Is there any support for what seems to be a common bug (based on other threads I've seen?)
Thanks for your help Phil.
Hey Michelle,
Looks like I reached out to you in this thread.
We'd love to help you get to the bottom of this.
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