I'm using Articulate 360 to work with a SME to gather feedback. However, once published it runs extremely slow and sluggish. I've tried bringing back all timelines to 0 which has been a painful job but is there anything else I haven't thought of??
Hey there Paul, thanks for reaching out. We definitely wouldn't expect a project published to Articulate 360 to behave that way. Are you using one of these supported browsers to view the content?
If so and you're still having trouble, can you share your project file with me? I'd like to publish it to Articulate 360 on my end. If you'd like to keep it private, use this form instead.
Thanks Alyssa, I would really like you help with this one. I would also
like to keep it private and confidential, please. I will send it through
with the form you sent.
I absolutely understand. I see you already submitted a case (01088663) and you attached your file there--thank you! One of our Support Engineers will give it a test and connect back with you soon!
3 Replies
Hey there Paul, thanks for reaching out. We definitely wouldn't expect a project published to Articulate 360 to behave that way. Are you using one of these supported browsers to view the content?
If so and you're still having trouble, can you share your project file with me? I'd like to publish it to Articulate 360 on my end. If you'd like to keep it private, use this form instead.
Thanks Alyssa, I would really like you help with this one. I would also
like to keep it private and confidential, please. I will send it through
with the form you sent.
thanks,
Paul
Hi again Paul,
I absolutely understand. I see you already submitted a case (01088663) and you attached your file there--thank you! One of our Support Engineers will give it a test and connect back with you soon!
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