Publishing to CD and using the "print results" function using Storyline 3

Jul 21, 2020

Hello,

I'm trying to print the result of my quiz in storyline 3 (published to CD), and it is giving me a blank page in my internet explorer.

I already tried allowing the popups and other steps that I read in previous discussion like;

Option 1: Change Your Compatibility View Settings

Option 2: Use the Developer Tools to Switch Document Modes

But still it does not work.

Hope someone can help me.

Thank you.

2 Replies
Leslie McKerchie

Hi Kid Cell,

Thanks for contacting us and sharing what you are experiencing with your published output and printing the results.

I was able to take a look at a sample project and replicate the issue as well. This is an issue that has been reported to our team and is currently being investigated, so I've added this conversation to the report.

I wanted to share some information on how we define bugs and how we tackle them when they occur.

In the meantime, the issue is specific to the .exe launch file, so using the story.html file should work if needed.

Maria Costa-Stienstra

Hi, Kid Cell.

I have exciting news to share!
We just released another update for Storyline 3. In the latest build (3.13.26122.0), we've included important fixes and new features.

One of the fixes we've included is:

The print results feature didn't work in CD-published output.

To take advantage of this fix, make sure to update Storyline 3!

Please let us know if you have any questions by posting here or by reaching out to our Support Engineers directly.