I have just produced a course with Storyline that is working well in preview and when published to Web. However, when I uploaded it to the LMS, all the formatting went crazy - layers that are hidden are displayed, one on top of the other, text is falling out of text boxes etc. This is a disaster given company deadlines. Do hope you can help.
Have just worked out that there is a difference in screen size between the Articulate story files and the LMS. Wny workaroun/settings that I don't know about?
That sounds a bit strange. So, no issues when previewing or viewing locally, but everything gets "wonky" once it's uploaded to the LMS, correct?
The first thing I would do is try viewing the course in a different web browser. For example, if you're using Internet Explorer, try viewing the course in Google Chrome or Mozilla Firefox. Does the same thing happen?
Are you able to share the .STORY file or a link to the course? I'd be happy to take a look and see if I experience the same thing on my end.
Unfortunately I can't share as the information is about company security. However, I am about to publish another course and suspect the same thing will happen again - if so , I can send that...
You're welcome to upload a file here, if you'd like. Keep in mind, though, that it may be difficult to upload large files to the forums. Also, you're welcome to send us the original course in a support case. Any files or information you submit to us will remain confidential. If you'd like to send us the files privately, you may do so using this form.
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Have just worked out that there is a difference in screen size between the Articulate story files and the LMS. Wny workaroun/settings that I don't know about?
Hi there Bronwyn,
That sounds a bit strange. So, no issues when previewing or viewing locally, but everything gets "wonky" once it's uploaded to the LMS, correct?
The first thing I would do is try viewing the course in a different web browser. For example, if you're using Internet Explorer, try viewing the course in Google Chrome or Mozilla Firefox. Does the same thing happen?
Are you able to share the .STORY file or a link to the course? I'd be happy to take a look and see if I experience the same thing on my end.
Thanks!
Unfortunately I can't share as the information is about company security. However, I am about to publish another course and suspect the same thing will happen again - if so , I can send that...
Does file size impact uploading?
Hi Bronwyn,
You're welcome to upload a file here, if you'd like. Keep in mind, though, that it may be difficult to upload large files to the forums. Also, you're welcome to send us the original course in a support case. Any files or information you submit to us will remain confidential. If you'd like to send us the files privately, you may do so using this form.
Whichever method you prefer would be fine :)
Thanks!
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