When I'm attempting to publish to .mp4 the audio overlaps if I advance the slider to a different position. Has anyone experienced this? If so, what is a good solution to this problem?
I haven't seen a similar issue reported, so it may be something about how the course is set up. It sounds like you're running into the overlap when using the seekbar to scrub through the published MP4, or a scrub bar in your video player?
With your permission, I'd like to take a look at your project file to investigate what's happening. I'd love to see the .story file and the MP4 you published. You can share it publicly here, or send it to me privately by uploading it here.
3 Replies
Hi Josh,
I haven't seen a similar issue reported, so it may be something about how the course is set up. It sounds like you're running into the overlap when using the seekbar to scrub through the published MP4, or a scrub bar in your video player?
With your permission, I'd like to take a look at your project file to investigate what's happening. I'd love to see the .story file and the MP4 you published. You can share it publicly here, or send it to me privately by uploading it here.
I’ll delete it when I’m done troubleshooting.
Thank you! It appears to have been a problem with lag on the computer system being used at the time. I published again and the issue resolved itself.
Thanks for the update, Josh and I'm happy to hear you figured it out. Let us know if you need anything else!
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