Publishing to video issue

Apr 28, 2020

Hello,

I am trying to publish to video 1440x1080 and it keeps getting stuck on the "Preparing to encode video" step. I've tried 3x and 3 hours and won't budge from this step. 

Any advice? I have 6 videos to publish. They publish fine to Articulate Review and as an output to an LMS.

See attachments.

Thanks in advance.

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