Hello, I am attempting to publish to Word. After selecting all my settings and clicking on Publish, I keep getting a warning message: "The folder 'title of course output' is read-only, being used by another process or you do not have the proper security permission to access this resource.
This location is my direct external hard drive. I save files at this location all day long. What do I need to check? This is obviously connected to Storyline. I am using Storyline update 1: 1208.1316
I had this happen once and it was resolved by restarting my PC. For some reason, something had "hung up" when I had closed out of a file and was still showing it as active, thus preventing the writing of the output. The restart cleared everything and it worked fine after that.
If this doesn't resolve it, then I'd recommend submitting a case to Articulate's support team for assistance.
I too figured out that if I restart my PC I can get it to work. The issue is I have 70 storyline files to publish to Word and restarting my PC everytime is frustrating and wasting my time. I am open to other suggestions.
I only had to restart the one time - it's been working fine ever since. If this is happening every time you go to publish, then submit a case with Articulate's Support Team and they can look into it.
Like I said, it only happened once and once I restarted, it was fine since then.
Restarting didn't help me. The most frustrating part is the folder it keeps saying is in use or restricted isn't even the folder I'm trying to publish to.
5 Replies
Hi Sara,
I had this happen once and it was resolved by restarting my PC. For some reason, something had "hung up" when I had closed out of a file and was still showing it as active, thus preventing the writing of the output. The restart cleared everything and it worked fine after that.
If this doesn't resolve it, then I'd recommend submitting a case to Articulate's support team for assistance.
I too figured out that if I restart my PC I can get it to work. The issue is I have 70 storyline files to publish to Word and restarting my PC everytime is frustrating and wasting my time. I am open to other suggestions.
I only had to restart the one time - it's been working fine ever since. If this is happening every time you go to publish, then submit a case with Articulate's Support Team and they can look into it.
Like I said, it only happened once and once I restarted, it was fine since then.
Restarting didn't help me. The most frustrating part is the folder it keeps saying is in use or restricted isn't even the folder I'm trying to publish to.
Looks like you were able to import into a new project as you posted here Murl. Just wanted to share with anyone else that may run across this thread.
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