Publishing video

I've had a similar problem.

When I publish to our LMS it all works fine.

I have just tried publishing something using the 'web' option and one (but none of the other???) Jpegs does not show and neither of the two videos work.

Hi Felicity,

My experience is that whenever I tried to play a storyline file ('story.html') located in a shared folder (something like Citrix I guess?), the video won't play, and it doesn't seem to be something we are able to fix. The only way that I can let my co-workers to fully view the content is to have them 'download' the file to their local hard drive.

Hi Felicity,

You mentioned moving the file, are you moving the entire published output folder or just the story.html file? You'll want to keep all the files together and load within the intended publish environment as described here. If you need to play locally, you'll want to publish for CD as described here.

Hi Andrew,

If you're final destination for the published content will be the LMS and it all works as expected there, that's great to hear. If you also need a web version, as I mentioned to Felicity you'll want to test within a web server after completing a second publish, using the to web option. You may also want to review this article for reasons why videos may not work within the published output.

Thanks Ashley

I was moving the entire published output folder not just the story.html file. I'll continue testing different options and see how it goes.

Regards

Felicity

Hi Felicity,

How have you published the course - as web or CD? If published for the web are you testing within the intended environment or just moving to a different file folder? If you need a testing platform, you may want to use one of the options indicated in this article.

Keep us posted on how the testing continues.