Publishing Woes

I am having trouble publishing for the web. I have the latest update and i am publishing to a local drive.

When I hit publish SL2 invariably hangs. I have to cancel and try again, usually several times before it will actually publish. Sometimes it works if I cycle through the publishing types and go back to Web.

Is anyone else having this problem? Is there a work around?

 

 

8 Replies
Wendy Farmer

Hi David

is your file name less than 256 characters?  That can create issues.

I would try creating a new project file and importing your current file in and then try a publish.

If you need it urgently and can't get it to work - happy to try and publish for you and attach back here as a zipped folder.

David C

Hi Wendy,

Thanks for your reply.

The file name is much less than 256 charactors (even including the path). I have published the file. Its not just 1 file it's any file I am working on. It's just frustrating that I have to mess around with it nearly everytime I want to publish.

Seems to be effected by the time of editing. If I open a file and publish it straight away then it usually works. If I spend a few hours editing then I have trouble. If save and close SL2 and then reopen the story file it will publish straight away again.

It usually goes like this - I edit the file for a while then publish, I hit the publish button and then usually get the circle cursor and then nothing happens, no blue line to say it's working. I have left it like that for more than 30 mins and nothing happens. I then have press cancel at least 2 times to stop it. I cancel right out of publishing and try again. I usually have to do this a number of times before it will work. I have found that cycling through the types of publishing berfore pressing publish will sometimes make it work. I occasionally have to close SL2 and reopen.

I am sure my computer is up to spec and i am publishing to a local drive. Seems strange.

 

Walt Hamilton

Dave,

If I can make a workflow suggestion, ALWAYS save before publishing or printing (especially if you are not using a networked printer). That way, if something causes your system to hang or crash, you haven't lost work.

I've had SL hang so many times that I always restart it every couple of hours as a general practice, although I will say that I have a new unit with 8gb memory, and that seems to have helped a lot, too.

David C

@Walt,

Thanks Walt I have learnt the hard way to save often and always before a publish. Perhaps it is a memory problem, here at work I have 4Gb. I have a feeling it is something I will have to live with at work. I have 16Gb at home I'll do some work there and see how that is.

@Leslie

Thanks for looking in.

@all

Well thats enough for me today I'm off to Bali tomorrow to soak up some sun. See you all soon.