Publishing Woes
Oct 15, 2015
By
David C
I am having trouble publishing for the web. I have the latest update and i am publishing to a local drive.
When I hit publish SL2 invariably hangs. I have to cancel and try again, usually several times before it will actually publish. Sometimes it works if I cycle through the publishing types and go back to Web.
Is anyone else having this problem? Is there a work around?
8 Replies
Hi David
is your file name less than 256 characters? That can create issues.
I would try creating a new project file and importing your current file in and then try a publish.
If you need it urgently and can't get it to work - happy to try and publish for you and attach back here as a zipped folder.
Hi Wendy,
Thanks for your reply.
The file name is much less than 256 charactors (even including the path). I have published the file. Its not just 1 file it's any file I am working on. It's just frustrating that I have to mess around with it nearly everytime I want to publish.
Seems to be effected by the time of editing. If I open a file and publish it straight away then it usually works. If I spend a few hours editing then I have trouble. If save and close SL2 and then reopen the story file it will publish straight away again.
It usually goes like this - I edit the file for a while then publish, I hit the publish button and then usually get the circle cursor and then nothing happens, no blue line to say it's working. I have left it like that for more than 30 mins and nothing happens. I then have press cancel at least 2 times to stop it. I cancel right out of publishing and try again. I usually have to do this a number of times before it will work. I have found that cycling through the types of publishing berfore pressing publish will sometimes make it work. I occasionally have to close SL2 and reopen.
I am sure my computer is up to spec and i am publishing to a local drive. Seems strange.
HI David
have you tried doing a SL repair see this link
Hi Wendy
Hmmm that means going through the IT department always a hassle :) I'll give it a go and see how it goes.
Thanks for your advice Wendy
Dave,
If I can make a workflow suggestion, ALWAYS save before publishing or printing (especially if you are not using a networked printer). That way, if something causes your system to hang or crash, you haven't lost work.
I've had SL hang so many times that I always restart it every couple of hours as a general practice, although I will say that I have a new unit with 8gb memory, and that seems to have helped a lot, too.
Hi David! Looks like Wendy has you covered here as far as the advice I would share.
@Walt,
Thanks Walt I have learnt the hard way to save often and always before a publish. Perhaps it is a memory problem, here at work I have 4Gb. I have a feeling it is something I will have to live with at work. I have 16Gb at home I'll do some work there and see how that is.
@Leslie
Thanks for looking in.
@all
Well thats enough for me today I'm off to Bali tomorrow to soak up some sun. See you all soon.
Thanks for the update David - that was a low blow with the Bali comment :) Hope you enjoy!
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