Question what is this new html file doing when I publish out for web and how can I not have it publish out. Is this information being sent back to articulate, I can't have user data leaving my service as it would violate HIPAA.
Great question! We recently discovered a bug that caused the referring URL to be present within the header of the anonymous analytic event that is sent to Articulate when learners launch a course. This URL can be verbose, especially when the course has been published for xAPI, and it creates the false appearance that Articulate is collecting more information than we need.
Even though the referring URL isn’t saved anywhere on Articulate’s servers, we wanted to force the referring URL to be less detailed. We weren’t able to prevent the event from including the domain that referred it, but we cut it down to only the domain (not the full URL). The analytics-frame.html file is what allows us to do this.
If you'd like to see more details on the data we collect, how it's used, and how to opt out, please review this article.
Please let us know if you have any other questions. Thanks!
Great question! We don't currently share this data via customer download. However, we're happy to work with you directly to understand more about how this data wouldn't be impactful to your project. You can reach out to our Support Team here.
3 Replies
Hi Jack,
Great question! We recently discovered a bug that caused the referring URL to be present within the header of the anonymous analytic event that is sent to Articulate when learners launch a course. This URL can be verbose, especially when the course has been published for xAPI, and it creates the false appearance that Articulate is collecting more information than we need.
Even though the referring URL isn’t saved anywhere on Articulate’s servers, we wanted to force the referring URL to be less detailed. We weren’t able to prevent the event from including the domain that referred it, but we cut it down to only the domain (not the full URL). The analytics-frame.html file is what allows us to do this.
If you'd like to see more details on the data we collect, how it's used, and how to opt out, please review this article.
Please let us know if you have any other questions. Thanks!
It would be really helpful to have access to the data that is collected using this method by Articulate.
Is it possible to receive a periodic download of this data for our project to use and report to our client?
Hello Melissa!
Great question! We don't currently share this data via customer download. However, we're happy to work with you directly to understand more about how this data wouldn't be impactful to your project. You can reach out to our Support Team here.
This discussion is closed. You can start a new discussion or contact Articulate Support.