Question bank freezing
Mar 27, 2019
I have a course that was originally built in SL3. It was translated to Spanish and published with the most recent version of SL360. The course has a question bank, 10 questions, randomly pick 5, results slide.
Upon reaching the question bank slide, the entire course freezes. I also had to remove the reset.results trigger to the slide before the question bank because that was causing the freeze as well.
Here's what I have tried...
1) Downloaded the trial version of 3 and tried republishing
2) Checked all triggers including var names
4) Taking things out to check for bugs
5) Rebuilding the question bank
6) Had several team members try publishing
I know this was somewhat of an issue a few months ago when retrying a question bank slide. FYI - although we no longer support Flash, it works fine if only published to Flash.
Any thoughts?
2 Replies
I submitted the course file. Case number 01746204.
Hi James,
I'm glad you also submitted a case, as that way our Support Team can take a look at your file and dig in. I see Gerald has started testing, so he'll be in touch as soon as possible.
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