Question Bank Reset to Initial State?

Apr 10, 2015

Hi Folks,

I'm making a game-like learning module and it has a question bank that has 20 questions and the learner will be asked 10 at random. I want the learner to be able to re-play the question bank again and have another 10 random questions. However, even though I've set all of the questions to "Reset to Initial State", it picks the same questions as the first time they go through the question bank.

Is there a way to make the question bank reset so that it picks 10 new questions at random?

39 Replies
Leslie McKerchie

I apologize for misunderstanding Jesse. Are you utilizing the quiz in HTML5 format?

You may find that the same questions are shown when retaking a quiz if the following conditions are true:

  • The questions are stored in a question bank.
  • The question draw is randomized.
  • You're viewing the HTML5 version of the course.

This is a known issue. You can work around this behavior in either of the following ways:

  • View the Flash or Articulate Mobile Player version of your course instead.
  • Exit the course, launch it again, then retry the quiz.
Ashley Terwilliger-Pollard

Hi Bart, 

If you're still having difficulty with the retry of the question bank in the HTML5 output only, can you confirm that you're viewing in one of the supported browsers here after republishing with Update 10 of Storyline 2?  If you're not sure if you're using Update 10, you can check by going to the Help tab within Storyline and clicking "About Articulate Storyline":


Once you do that you'll see a new window appear with the update number in the corner:

Bart Nooijens

Hello Leslie and Ashley,

Here I have the output of both the HTML (flash) course and the HTML5 course. The only problem is you have to click through the whole course to get to the point of "nieuw scenario" where the trigger is attached to.

You will see that in the story.html it refreshes the story bank but in the story_html5 it keeps the same every time i choose "nieuw scenario" (new scenario in dutch).

Crystal Horn

Hi again, Bart!  I was able to confirm that this behavior is a bug.  I tested on my own file, and indeed, in the HTML5 output, the question bank is not refreshing with a new set of questions when you retry the quiz.  What was corrected in Update 5 was a slightly different issue.  Sorry for the confusion on that.

I'm going to add your experience to our QA report for this issue and make sure we're having a good look at it.  Once we can, we will share any updates we have for this issue.  Thanks for clarifying exactly what was going on!

Leslie McKerchie

Hello Ronel and welcome to E-Learning Heroes :)

No news yet, but this is at the top of our radar. We are working to better prioritize based on user impact and I did verify that this thread is attached so that we can update all of you here as well.

Two possible workarounds:

  • Exit and relaunch course without resuming
  • View Flash or AMP version