Thanks, Michael. And can you also tell me what version of Storyline you were using to publish this project? We've seen some publishing issues recently with Storyline 360 Build 3.17.16117.0. If you were using that version, this issue could be related.
In the meantime, I'm going to open a case on your behalf to get this sorted out as quickly as possible. Stay tuned for an update from our Support Engineers!
8 Replies
Hi Michael,
I'm sure you don't want to lose lots of hard work on your module, and I'm sorry that Storyline keeps crashing on you!
It sounds like you've already tried the repair steps, but that didn't help. Would you mind sending us your file so we can take a closer look?
Here is it.
Thanks, Michael. And can you also tell me what version of Storyline you were using to publish this project? We've seen some publishing issues recently with Storyline 360 Build 3.17.16117.0. If you were using that version, this issue could be related.
In the meantime, I'm going to open a case on your behalf to get this sorted out as quickly as possible. Stay tuned for an update from our Support Engineers!
Am using storyline 3.
Thanks.
Thanks for confirming, I can see where Michael is helping you out with your file.
I still await your feedback on this. Thanks.
Still waiting for a solution to this problem.
Oh no!
Not sure if you did not get our e-mail reply back to you? Sorry about that.
Not to worry, I'll re-send it to you now.
Be sure to check your Spam/Junk folders if needed. The e-mail will be from support@articulate.com
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