Question Level details are not being tracked as expected when used with Complete button

You will want to adjust your tracking to the Results Slide, and not use the course completion trigger.

Hi Daniel,

If you wish to track by the quiz results, I'd recommend setting up your tracking to do so:

Thanks both, appreciated.

OK, so herein lies the rub... the content currently displays a different end layer based on whether you "pass" (100%) or "fail" (not 100%), but I wish for the lesson to be tracked as completed regardless.

Any ideas?

No worries, Daniel.

You can reduce the Passing Score to see the completion in your LMS as you would like:

Hi Leslie, thanks for this. The issue that I have is that within the content I want to show a "success" status for 100%, and a "less successful" status for anything below 100%.

Reducing the passing score to 0% changes behaviour so my "success" status shows for all responses.

Hi Daniel,

Have you looked into tracking a completion and success status? Storyline can send both and this article provides a lot of helpful details. Once you've reviewed that, check with your LMS team on what settings and reporting options they support. 

Hi Ashley. I think this may be the issue... Our LMS does track both completion and success status (luckily I am the LMS admin) but I suspect it may "ignore" success status if you use Complete/Incomplete as the tracking method.

Our intention is to display complete/incomplete but to track the quiz results to best understand the audience response, and this is the bit that isn't working.

You can report a quiz using a results slide and set tracking to complete/incomplete in the LMS settings.

Only way to get the results is to use a results slide.

Hi Phil, that's what we have done, however the question level tracking is not received by the LMS.

The article that Ashley mentions suggests that most LMS set ups will not track at question level unless you use Passed/Incomplete or Passed/Failed tracking.

I've raised a query with our software vendor to understand what approach we should be using.

Maybe I am reading a different article but I don't see where it states it will not send the data.

I would expect any LMS to recieve the question data. Have you tried testing in Scormcloud?

Yes - same issue in SCORM Cloud. In the summary, the implication is the best options to use for question level reporting is Passed/Incomplete.

Summary
To sum it all up, this table lists the best combinations of LMS standards and reporting options for recording completion and success statuses in your LMS.

Since each LMS can interpret completion and success statuses differently, your LMS provider is best equipped to help if you don’t see the statuses you expect. Ask your LMS admin or provider if a specific reporting option or LMS standard is required to record both statuses.

I'll see what I find out from the vendor and share back. Worth noting that we are tracking by the use of a "Complete Course" trigger here.

I just did a quick test in Scormcloud using 2 questions and a results slide set to complete/incomplete

I got all of the interaction data

To set interaction data you need to take the course as a different user to the admin account in scormcloud

Thanks Phil, do you have the source available to share across so I can work out what is causing the issue please?

(I wonder if it is because I am using the Complete Course trigger on the exit button?)

I didn't save it. I create two T/F question and added a results slide, then published set tracking to results slide and completion to Complete/Incomplete

You will not be able to use a complete trigger it has to be by result slide