6 Replies
Phil Mayor

Anne Prophet said:

Hi

In one of our Storyline courses one of our users has had a problem with matching drag and drop questions not allowing them to continue until they give the correct answer. Has anyone any ideas as to why this might be happening?

Thanks.


I think you probably have the attempts set to unlimited

Ashley Terwilliger-Pollard

Hi Anne,

Is it only happening to the one user, or are you able to recreate the behavior when you test it yourself? If you see it as well, I'd also check that the slide isn't being "revisited" from the incorrect layer and being "reset to initial state" within the slide properties as that would treat it like the user hadn't seen it before. 

Anne Prophet

Hi Ashley

Thanks for your reply, at the moment it's only to one user as the course is in a test situation with our client. I'm awaiting more information from him as to which question(s) this is happening on as at present I can't replicate the problem. I'll come back to you once I have a full answer.

Thanks again.