I hope to get the quick question preview to work (the better to do question draws). Currently multiple questions show the same question (and they're wong!). Is there a way to reset this view so that they are accurate? I've attached a pic of what I'm seeing.
Without seeing your file, it seems like one question was duplicated or added multiple times into the question bank draw. You could look at removing them and adding in the questions you'd like to see. You will want to confirm that you're following the directions here to work with question banks and it's also worth checking that you're working on local project files as detailed here.
If you'd like to share the .story file here using the "add attachment" button we're also happy to take a look at it.
At one point, I copied the questions from one question bank into another. That may be where the issue occurred. The questions are not duplicated, however. If you click on a question with the repeated question is short form, the correct question is opened and can be edited, etc. It is just in the quick view that the issues exists.
Hm, no way to manually reset it - and do you have a link to a forum thread in regards to the 100 question error you mentioned? It's not ringing a bell for me.
Are you able to share your .story file? If you can't share here in the forums you can send along to our team here.
If you sent it as a part of a case, I apologize for not remembering - but it's not currently posted in the forums and if you replied to one of my responses here in the forums and attached it that way it would not post here to the forums nor allow me to access it. I did a quick look for a case and didn't find one based on your name as listed here, so if you'd like to send it along to our Support Engineers they're happy to take a look. You can upload it here.
8 Replies
Hi Brad,
Without seeing your file, it seems like one question was duplicated or added multiple times into the question bank draw. You could look at removing them and adding in the questions you'd like to see. You will want to confirm that you're following the directions here to work with question banks and it's also worth checking that you're working on local project files as detailed here.
If you'd like to share the .story file here using the "add attachment" button we're also happy to take a look at it.
Hi Ashley,
Thanks for getting back to me.
At one point, I copied the questions from one question bank into another. That may be where the issue occurred. The questions are not duplicated, however. If you click on a question with the repeated question is short form, the correct question is opened and can be edited, etc. It is just in the quick view that the issues exists.
Brad Wareham
Instructional Design Specialist
Knowledge Solutions
Hi Brad,
Could you try importing it into a new project to see if that resolves what you're seeing?
Hello,
I tried importing the question banks into a new project and it imported the error as well.
Is there a hard-code (manual) way to reset that text?
Brad Wareham
Instructional Design Specialist
Knowledge Solutions
BTW, I've heard that if you have more than 100 questions in a Question Bank that errors may occur...
Brad Wareham
Instructional Design Specialist
Knowledge Solutions
Hi Brad,
Hm, no way to manually reset it - and do you have a link to a forum thread in regards to the 100 question error you mentioned? It's not ringing a bell for me.
Are you able to share your .story file? If you can't share here in the forums you can send along to our team here.
I thought that I sent the story file to you before in the email. I'm reticent to put the file on the forum since it contains proprietary information.
Brad Wareham
Instructional Design Specialist
Knowledge Solutions
Hi Brad,
If you sent it as a part of a case, I apologize for not remembering - but it's not currently posted in the forums and if you replied to one of my responses here in the forums and attached it that way it would not post here to the forums nor allow me to access it. I did a quick look for a case and didn't find one based on your name as listed here, so if you'd like to send it along to our Support Engineers they're happy to take a look. You can upload it here.
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