Questions answered correctly, but marked as incorrect

Feb 09, 2015

Hi, using Articulate Storyline update 8 with HTML5 output viewed in Safari on the iPad. I have had a few complaints from some users reporting they answered a question correctly in the quiz, but it was marked incorrect. I have 1 or 2 screenshots to show this.

Has anyone come across this before?

Most of the reports have been on one particular 'freeform drag and drop' question, but I've also had complaints about a 'fill in the blank' and 'multiple choice'.

The question bank is set up with next/prev buttons, with the final question having the submit button.

I've tested the course content myself a few times and never had a problem, and it's a minority who have reported this, but the users have sent screenshots to show the problem.

Thanks!

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