Questions not running
Feb 18, 2021
By
Erol Sonat
Hi,
Hoping someone can help, I am making a package with some info and videos at the beginning and the 10 questions. All was working fine but I added in a couple of slides today and suddenly the questions wont appear in the preview or when published, all I get is a spinning loading symbol in the template. All the other slides seem to be ok its just when I get to the questions.
Any help is really appreciated :)
4 Replies
Hello Erol, and welcome to E-Learning Heroes! ⭐️
Appreciate you stopping by to share what you're experiencing — You've come to the right place for help!
Let's jump in together so we can get to the bottom of this: Do you get the same results if you import your slides into a new project file?
If that doesn't help, I'd be happy to take a look at your file! Would you mind sharing it here so I can do some investigating? Or, if you're more comfortable, you can share it privately with me here!
Hi Becca,
Thanks for the reply, I tried importing the slides as you suggested but i still get the same issue.
I rebuilt one of the questions and it worked ok but i really dont want to have to rebuild all of them if I dont have to.
I have attached the file if you are able to help
Thank you :)
Hey Erol!
Thanks so much for your patience while we investigated your file! Here's what we found:
Take a look at this Peek recording for a visual. Also, I've attached the edited file for you to keep. I hope this helps!
Wow thank you Becca for all the help and video, so so helpful. I've only been using Storyline for a couple of months, so still lots to learn!
Thank you for taking the time to solve my issue, Im very pleased I dont have to recreate all the questions! :)