4 Replies
Christie Pollick

Hi, Bob -- Welcome to the community!

Sorry to hear of the issue you are experiencing. Have you had an opportunity to review our System Requirements info? And if issues persist, please feel free to share your file here and we would be happy to do some testing. Please use the ADD ATTACHMENT button in the bottom left corner of the reply box in the thread, and you can browse for the file from there. Please also note that if you reply via email, your attachment will not appear here in the thread. Thanks! :)